Founders often ask what a franchise consultant actually does. This guide explains the core deliverables, the outcomes to expect, how long things should take and how to choose the right partner in the UK. It is written by operators who run a live franchise network.
WHAT A FRANCHISE CONSULTANT ACTUALLY DELIVERS
The right consultant defines your model, builds the operating system and creates a path to scale. Expect help to shape your commercial logic, a clear legal brief for your lawyer, a usable operations manual, a training and onboarding plan and a candidate journey that moves prospects from enquiry to approval.
MODEL DESIGN AND UNIT ECONOMICS
You need a practical model that a franchisee can run. That means clear revenue drivers, realistic costs and a plan for cash flow. A consultant should test assumptions against real delivery and show how the model supports training, support and marketing. See Franchise Growth Strategy.
OPERATIONS, MANUALS AND TRAINING
Operations turn the idea into repeatable action. Your manual must match how the business works. Pair it with onboarding steps, training assets and quality checks so new owners can trade from day one. See Franchise Operations and Support.
FRANCHISE RECRUITMENT AND PIPELINE
A consultant sets up the recruitment funnel, from enquiry handling to qualification, discovery and final approval. The goal is a steady pipeline of right fit candidates and a clear view of conversion at each stage. See Franchise Sales and Leads.
MARKETING FOR GROWTH
Franchise growth needs two layers of marketing. National activity that builds the brand and supports recruitment. Local playbooks that help franchisees launch and grow. The plan should include channels, creative and measurement so you can see what works. See Franchise Marketing Services.
TIMELINES AND SEQUENCING
Most founders move through discovery, model definition, documentation, recruitment setup and first onboarding. Timelines depend on your starting point, the complexity of delivery and the resources you have in house. Keep scope tight and review progress monthly against clear outcomes.
HOW TO CHOOSE THE RIGHT PARTNER
Ask to see live systems, not just slides. Portals, training, recruitment dashboards and examples of campaign performance. Speak to current clients. Confirm who will do the work and how reporting will run. Start with a defined discovery sprint before a wider programme.
“The most useful franchise advice is operational and evidence based. Build the system that a franchisee can use on day one, then scale with data, not guesswork.” — Martin Clabby, Familia
NEXT STEPS
If you want a precise plan, book a discovery session. We will map your model, identify gaps and propose a phased programme with clear deliverables. Read more about our franchise consulting.
FAQ
FRANCHISE SERVICES INCLUDE:
STRATEGY & READINESS
We help you shape and structure your business for scalable, long-term expansion.
FRANCHISEE RECRUITMENT
We manage recruitment campaigns and support the full sales journey – from enquiry to agreement.
OPERATIONS & SUPPORT
We create toolkits, systems and onboarding frameworks to help franchisees deliver consistently.
FRANCHISE MARKETING
We provide brand-wide and local marketing support to keep your network visible and aligned.